Tuesday, November 24, 2020
Home Tech New iPhone 12 Models May Need to Re-Enable COVID-19 Contact Tracing: Report

New iPhone 12 Models May Need to Re-Enable COVID-19 Contact Tracing: Report

iPhone 12 and iPhone 12 Pro users in the UK reportedly came across an issue that requires its contact tracing feature to be re-enabled to function properly. When switching to a new iPhone from an older model, users can easily set up their previously installed apps from Cloud backups. However, users of National Health Service (NHS) contact tracing app faced settings-related issues when they tried to open the app. It should be noted that several countries, including India, doesn’t have access to Exposure Notification feature on iPhones due to restrictions from the countries’ public health authority.

According to a report by BBC, users who switched to iPhone 12 and iPhone 12 Pro – launched earlier this month – faced an error message when trying to access the NHS COVID-19 app. The pop-up message suggested that the app can’t be run due to “a restriction in your settings.” When the app was deleted and re-installed, it then asked users to re-enable exposure notifications. The app started working again, however, all the locations users had previously checked into got deleted. This could suggest that after restoring an earlier iPhone backup, the exposure notification feature automatically got disabled.

The Verge restored one of its own iPhone 12 models from a backup and noticed that the exposure notifications were indeed turned off by default. This suggests that the issue could be specific to the phones and not to the NHS app.

To activate exposure notifications on your iPhone, head to Settings > Exposure Notifications > Turn On Exposure Notifications > Continue > Select Your Country or Region.

India is among several countries that cannot use the feature on iPhone handsets. If you follow the above steps and select India from the list of countries, you’ll get a pop-up message that says, “Exposure Notifications have not been turned on for your region by your public health authority.”

The exposure notifications feature was first announced in May by Apple and Google as a part of their contact tracing system to help users detect the spread of COVID-19. Working with various contact tracing apps, such as the NHS app, it will result in notifications to pop up on the screen to alert users if they have been exposed to someone who has tested positive or is at risk of being exposed to COVID-19. It is up to the public health authorities of different countries to decide if the notifications will pop up and what steps should be advised to users.

Are iPhone 12 mini, HomePod mini the Perfect Apple Devices for India? We discussed this on Orbital, our weekly technology podcast, which you can subscribe to via Apple Podcasts, Google Podcasts, or RSS, download the episode, or just hit the play button below.

Source link


Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Most Popular

Tamil Nadu Govt Pulling Out All Stops to Ensure No Repeat of 2015 Chennai Floods

The Tamil Nadu government is pulling out all stops to ensure no repeat of the 2015 floods in the city, as they mounted...

Karnataka Ready For Vaccine, Health Workers First In Line: Home Minister

<!-- -->Karnataka ready to rollout Covid vaccine whenever centre gives approval, he saidBengaluru: Karnataka is ready with a plan to administer the coronavirus...

Prioritise Kumbh in Vaccine Distribution; Covid Test Must to Take Dip in Ganga: Uttarakhand CM

Haridwar Kumbh should be a priority in the vaccine distribution strategy for COVID-19 in Uttarakhand considering the huge workforce that will be engaged...

Recent Comments